Stellar Performance: The Impact of Lock-down and Desires for Future Working Practices

A few months ago we surveyed our database of Acritas Stars (client-nominated stand-out talent) to explore their experience of work since the COVID-19 pandemic took hold. Over 800 lawyers participated from across the world and we are delighted to announce the results of our 2020 Acritas Future Working Practices survey are now available, as part of a growing body of research to challenge and evaluate law firm talent management, known as Stellar Performance.

These latest findings show firms that do not accommodate evolving talent demands risk substantial losses in originations and much more. Balancing future operations and investment decisions against these new demands will be critical to a firm's future competitiveness, and ultimately profitability. 

The insights from this study are already helping firms:

Maximize productivity – and profit – in the new, reimagined office
Lawyers are ready to work remotely 1 to 2 days a week but the benefits of being in a physical office cannot be ignored.     

Utilize teams, resources, and technology to maintain productivity and service
More than 45% of lawyers want to work less and 22% of lawyers would consider leaving if their current firm if they are not offered greater flexibility. But balancing talent satisfaction with productivity levels and client service means substantial change.

Adapt processes in line with best practices 
Some lawyers thrived in a virtual world. More effective client development, new business development, team management and collaboration are proven to all be possible with the right practices in place. 

Maximize impact and return on technology investments 
Technology is the number one investment lawyers want their law firms to make, yet adoption rates of new systems remain low. Discover how to approach technology implementation to overcome challenges and perform effectively and efficiently in any working environment

Create a more inclusive culture and motivated workforce
Virtual working can lead to a less engaged workforce. Discover opportunities to improve satisfaction, engagement, wellbeing, collaboration and much more. 


Download an executive summary of some of the key findings from the study today.

The full findings from our Future Working Practices study is available as a data-led presentation, delivered by an expert a member of the Acritas team. It is designed to support firm leadership and taskforce groups as they make future plans for their firm. The insights can be accessed in a number of different ways to suit you firm’s needs, including running this examplar survey among your own lawyers. To explore these options in more detail please email Jo Summers at or call +44 (0)808 178 3020  

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