Acritas interviewed by The National Law Journal

Last week Adrian Dayton interviewed Elizabeth Duffy, Vice President of Acritas US Inc, to find out why so many firms are still reluctant to develop a structured client feedback program and what growth opportunities are available to firms who choose to formalize the feedback process. Adrian is a lawyer and speaker on social media for the legal profession, to read Adrian's article in The National Law Journal please click here or use the link below:

http://www.law.com/jsp/nlj/PubArticleNLJ.jsp?id=1202567812018&Start_listening_to_your_client&slreturn=20120721042755 

 

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