Excellent law firm service now extends far beyond the ability to provide legal expertise.
The in-house counsel we interview for *Sharplegal say they want their firms to demonstrate in-depth knowledge of their industry, company and needs through every stage of the client/law firm relationship.
To help you improve the strength and longevity of your relationships with clients, we’ve prepared a series of ‘Close to Client’ blogs. Each contains advice from in-house counsel and techniques used by the world’s fastest growing law firms to build long-term trust and loyalty.
To start the series, we ask Andrew Magowan, General Counsel & Company Secretary of global online fashion retailer ASOS:
“What is the single most important thing that law firms should do to get close to clients?”
Find out his surprisingly simple answer to this all-important question here:
Our latest Sharplegal Insight Report on Maximizing the Value of Being 'Close to Clients' following our recent GC Question Time event is available to download from the top right-hand side of this page. You can also watch edited highlights of the footage of the panel discussion on the Acritas Video Channel.