How to get closer to clients

 

Excellent law firm service now extends far beyond the ability to provide legal expertise. 

The in-house counsel we interview for *Sharplegal say they want their firms to demonstrate in-depth knowledge of their industry, company and needs through every stage of the client/law firm relationship.

To help you improve the strength and longevity of your relationships with clients, we’ve prepared a series of ‘Close to Client’ blogs. Each contains advice from in-house counsel and techniques used by the world’s fastest growing law firms to build long-term trust and loyalty.

To start the series, we ask Andrew MagowanGeneral Counsel & Company Secretary of global online fashion retailer ASOS

“What is the single most important thing that law firms should do to get close to clients?”

Find out his surprisingly simple answer to this all-important question here:

Andrew Magowan talks to law firms

Our latest Sharplegal Insight Report on Maximizing the Value of Being 'Close to Clients' following our recent GC Question Time event is available to download from the top right-hand side of this page. You can also watch edited highlights of the footage of the panel discussion on the Acritas Video Channel.

 

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