Qualitative Research Manager
Hayley leads our qualitative research offering at Acritas and specializes in extracting the most commercial and actionable insights for clients through in-depth interviewing and deep-dive analysis. Over five years at Acritas, Hayley has conducted thousands of interviews with senior level professionals in companies around the world across the legal and property sectors. Hayley also leads and develops our training offering, helping fee earners and in-house BD teams establish effective client listening programs, refine their active listening skills and maximize the benefits of client conversations.
Working closely with clients from initial scoping to delivery, Hayley is passionate about understanding clients’ drivers, strategic priorities and pressure points to ensure our research offering and outputs meet objectives and deliver practical insights that help to achieve identified goals going forward.
T: +44 (0) 808 178 3020