Webinar: A “Good” Crisis? Optimizing Best Practice Models in the New Normal

Tuesday 3rd of November 2020 10:00 AM EST

Winston Churchill once said, “Never let a good crisis go to waste”. However, unless you are running Zoom, or one of the few other businesses to have benefited from the pandemic, you may have a hard time thinking of this crisis as “good.” But perhaps we could. After all, most law firms are notoriously resistant to change. Yet the COVID-19 pandemic has accelerated the pace of transformation – some of it for the better – in ways few may have initially imagined. Moreover, as the global health and science community continues to push for a universal vaccine, business leaders, regardless of institutional size or locale, are actively strategizing how to avoid rolling back many of these developments when a new normal arrives.

This webinar offers guidance from our latest research into how partners and staff want things to be different going forward. What do law firm professionals truly value in the new working climate? Honed through the lens of talent and technology, our panel will deploy innovative best practice models to explore how firms and individual practice areas can prepare themselves for the months ahead. Participants will discover how to harness changes surrounding people and process to create a positive and enduring impact on both client experience and firmwide financial performance.

Sign up today! 


Why You Should Attend

  • Discover how to maximize the long-term impact of recent change across your organization
  • Learn how to marry talent and technology strategy at the individual practice group level
  • Hear how and why some firms have struggled or excelled in their pursuit of superior productivity and client service in the COVID-19 era

Who Should Attend

  • Law Firm Chairs
  • Managing Partners
  • Executive Committee Members
  • Practice Group Heads
  • Marketing & Client Service Leaders


Steve Blundell, Head of Acritas Advisors, Thomson Reuters

David Johnson, Account Director, Thomson Reuters

Brandon Ransley, Former UK Managing Partner, Dentons

Joseph Raczynski, Technologist/Futurist, Thomson Reuters 

Cecy Graf, CFO, Stoel Rives

Paul Worth, Co-Head of Global Litigation, Eversheds Sutherland

Sid Welham, Chief Operating Officer, HFW



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