Client listening online training – Level-up Your Insights, Oct 13th 2020
Event start date:
Tuesday 13th of October 2020 04:00 PM BST
Event header image:

This interactive online session will cover:

  • Probing skills refresher – when to probe, why to probe and how to do it effectively
  • How to use probing and listening skills to tease out commercial insights and revenue generation leads
  • Approaching the ‘difficult’... Read More
Client listening online training – The Brilliant Basics, Oct 6th 2020
Event start date:
Tuesday 6th of October 2020 04:00 PM BST
Event header image:

This interactive online session will cover:

  • Why client listening is important – and how it leads to higher share of wallet and client satisfaction
  • Overview of client listening processes – from interviewing, to meaningful reporting/analysis and client follow up
  • The... Read More
Client listening online training – The Brilliant Basics, Sept 15th 2020
Event start date:
Tuesday 15th of September 2020 04:00 PM BST
Event header image:

This interactive online session will cover:

  • Why client listening is important – and how it leads to higher share of wallet and client satisfaction
  • Overview of client listening processes – from interviewing, to meaningful reporting/analysis and client follow up
  • The... Read More
Client listening online training – Level-up Your Insights, Sept 29th 2020
Event start date:
Tuesday 29th of September 2020 04:00 PM BST
Event header image:

This interactive online session will cover:

  • Probing skills refresher – when to probe, why to probe and how to do it effectively
  • How to use probing and listening skills to tease out commercial insights and revenue generation leads
  • Approaching the ‘difficult’... Read More
Legal Executive Member Roundtables - Session 2: Strategic Planning and the Metrics to Support
Event start date:
Wednesday 5th of August 2020 12:00 PM EDT
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Join us for an online roundtable discussion exclusively for law firm leaders.

This executive roundtable series is your opportunity to see the latest market insights from Acritas’ robust research studies and talk with other law firm leaders about what these insights mean for you. 
 ... Read More

Legal Business Resilience: How Law Firms and Legal Departments are Bouncing Back
Event start date:
Thursday 30th of July 2020 10:00 AM HKT
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In the progressing stages of the global health crisis, the Asia-Pacific legal profession can pull strategic levers to help organisations bounce back. Is your firm or legal department prepared?

Webinar overview

New Asia-Pacific research by... Read More

Client listening online training – Level-up Your Insights
Event start date:
Tuesday 21st of July 2020 03:00 PM BST
Event header image:

This interactive online session will cover:

  • Probing skills refresher – when to probe, why to probe and how to do it effectively
  • How to use probing and listening skills to tease out commercial insights and revenue generation leads
  • Approaching the ‘difficult’... Read More
Client listening online training – The Brilliant Basics
Event start date:
Tuesday 14th of July 2020 03:00 PM BST
Event header image:

This interactive online session will cover:

  • Why client listening is important – and how it leads to higher share of wallet and client satisfaction
  • Overview of client listening processes – from interviewing, to meaningful reporting/analysis and client follow up
  • The... Read More
Webinar: The UK and global perspective on diversity and inclusion research: How General Counsels are driving the agenda
Event start date:
Friday 26th of June 2020 03:00 PM BST
Event header image:

Acritas, now a part of Thomson Reuters Europe, has taken TWLL research global, and will share how the UK compared and what we have learned about strategies for success on an international level.

Acritas also worked with the GC D&I group to help them formulate an approach to working... Read More

Webinar - Power Up: Regaining and Increasing Law Firm Performance
Event start date:
Thursday 25th of June 2020 11:00 AM EDT
Event header image:

Law firms are competitive creatures. They compete for clients and the best people. Sometimes the lawyers compete with one another. But what enables the best firms to win?  What are the critical levers of outstanding performance and how can those tasked with driving financial returns ultimately... Read More

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